Terms Of Service – blossomap.com

These Terms Of Service (“Terms”) govern your use of Zorabella Limited’s (“we,” “us,” “our”) e-commerce platform (https://blossomap.com/) and purchase of apparel products. By accessing our site, creating an account, or placing an order, you agree to comply with these Terms. We reserve the right to update these Terms; revisions will be posted on our site with a “Last Updated” date (current: December 2025). For questions, contact [email protected].

1. Account Requirements

You must be at least 18 years old (or have parental/guardian consent if under 18) to create an account.
Provide accurate, up-to-date information (name, email, shipping address) when registering. We are not liable for order delays or errors due to incorrect details.
You are responsible for safeguarding your account password. Notify us immediately at [email protected] if you suspect unauthorized account access.

2. Order Placement & Confirmation

When you place an order, you submit an offer to purchase. We reserve the right to accept or reject orders (e.g., for out-of-stock items, pricing errors, or suspected fraud).
An order is confirmed only when we send a “Order Confirmation” email with a unique order number. Before confirmation, you may cancel or modify your order via your account or by contacting support.
Pricing is displayed in USD by default; currency conversion (for international orders) is approximate and may differ slightly due to payment processor rates. We are not responsible for currency-related discrepancies.

3. Product Information & Availability

We strive to provide accurate product details (sizing, colors, materials) on our site, but minor variations may occur due to lighting, device displays, or manufacturing batches. Refer to our size guides for fit assistance.
Product availability is updated in real time, but errors may happen. If an item becomes unavailable after order confirmation, we will notify you within 24 hours and offer a full refund or alternative product.
All apparel is intended for personal, non-commercial use. Reselling products for profit without our written consent is prohibited.

4. Shipping & Delivery (See Table Below)

We ship to most countries worldwide. Shipping terms are as follows:

Shipping Method	Coverage Region	Estimated Delivery Time	Shipping Cost (USD)	Tracking & Liability
Standard Shipping	North America, Europe, Australia	5–8 business days	5.99(Freefororders≥79)	Trackable via carrier; we are liable for lost/damaged packages.
Express Shipping	North America, Europe, Australia	2–4 business days	14.99(Freefororders≥199)	Real-time tracking; expedited resolution for issues.
Economy Shipping	Asia, South America, Africa	8–12 business days	8.99(Freefororders≥99)	Basic tracking; recipient responsible for customs delays.
Local Courier	Major cities (London, NY, Tokyo)	1–3 business days	3.99(Freefororders≥59)	Doorstep delivery; SMS notifications.

Notes: Customs duties/taxes are the recipient’s responsibility. We are not liable for delays caused by customs or public holidays.

5. Returns & Refunds

Returns are accepted within 30 days of delivery (see our separate Returns Policy for details). Items must be unused, with original tags.
Refunds are issued to the original payment method within 5–7 business days of return inspection. Shipping fees (for non-defective items) are non-refundable.
Defective or incorrect items qualify for free replacements or full refunds—contact [email protected] with photos within 7 days of delivery.

6. Intellectual Property

All content on our site (logos, product images, text) is owned by Zorabella Limited. Reproducing, copying, or distributing content without written permission is a violation of copyright law.
You may use our site only for lawful purposes; unauthorized use (e.g., hacking, scraping data) will result in account termination and potential legal action.

7. Limitation Of Liability

We are not liable for indirect damages (e.g., lost profits, inconvenience) arising from order delays, product issues, or site downtime.
Our total liability for any claim related to your purchase is limited to the total amount you paid for the affected product(s).

By using our platform, you acknowledge that you have read, understood, and agreed to these Terms Of Service.